Frequently Asked Questions

Where are you based?

We are located on The Fairway, Stockport SK2. 

Can you collect and pick up my dog? 

Yes! We are happy to collect your dog for their walk and drop them off afterwards. Depending on where you live, this may be by car or on foot. This is included in the cost of the walk.

Will you need a set of keys to my house?

Not if you are going to be home when we collect your dog for their walk. If you are not going to be home, you can either provide us with a key and any instructions (alarms, dogs 'place' in the house etc.) or provide access to a secure keybox and we will take it from there.

How do I know my keys are safe with you?

All keys are kept on a personalised key ring in your dogs name. No addresses are kept on the keyring and the keyrings are kept in a safe location overnight, not in the car. I am DBS certified (you will be given a copy when you join us) so you can be sure your keys will be in safe hands.

Do I need to sign a contract with you if you are walking my dog?

No. As long as we have met your dog and completed an initial assessment, we are happy to walk them. We can do one off walks, walks on a casual ad hoc basis (as long as we have met the dog beforehand) or walks as part of a regular arrangement, whichever you prefer. 

Where will you walk my dog?

We walk in many locations in and around Stockport and aim for quiet areas without too many other dogs so that dogs can enjoy their walks by themselves (if they're a solo walker) or with their own small pack if they walk in a group.  

Some of our favourites include Highfield Country Park, Reddish Vale, Mersey Vale, Poise Brook, Chadkirk Country Park and Highfield Park.  

Where are your secure, private paddock walks?

Stockport and the surrounding area has some fantastic private fields to rent by the hour. Some of our favourites are Doggos World in Hale,  Wild Wags in High Lane, Goyt Hall Dog Paddock and The Dogs Paddocks both in Romiley. 

Do I pay extra for a group walk in a private field?

No, the group walk price is the same regardless of whether it takes place in a public area or a secure, private field. 

How long does a walk last?

Solo walks last for just under 1 hour and allows time for a paw clean, water, after walk snack and drop off. All walks are charged per hour or part thereof. If you'd like a shorter or longer walk, just let us know and we'll do our best to accommodate this.

Group walks last for just under 1 hour and allows time for organising everyone back in the car(!!), a paw clean, water and an after walk snack. 

My dog barks at other dogs, can they walk with you?

Of course! We understand that dogs bark sometimes. Usually (not always) it's just out of frustration. Before your dog joins our pack, we'll talk to you about their quirks and foibles so that we can be prepared for as many eventualities as possible so that your dog's walks are enjoyable.

How many dogs do you walk at any one time?

On group walks in public areas, we only ever walk a maximum of 3 dogs at a time. This is so that we can properly supervise the dogs and give them the attention they deserve. Our private, secure field walks can accommodate up to 5 dogs.

How do I know where my dog has walked?

We track all walks via an app called Strava and after each walk, we will share your dogs route with you including a summary of their walk and any photographs we took along the way.

Can my dog walk with you if they're not up to date with their vaccinations?

For the protection of all dogs in our care, your dog should be vaccinated prior to joining our walks. We will ask to see a copy of their immunisation record before they walk with us. This applies even if your dog is walking solo.

Can my un-neutered male walk with you?

Yes! We would usually suggest that un-neutered dogs are walked on their own though.

Can my un-spayed bitch walk with you?

Yes, but they will be walked on their own and on lead if they are in season until their season has finished.

Do you walk in all weathers?

Generally yes, although if it is very hot our hot weather policy will apply. (see below). Other than that we walk in the cold, rain, snow.....you name it. Most dogs don't care if it's cold or wet although if your dog does, please make sure they are dressed accordingly! 

How will I know if my dog is enjoying their walks?

We want all dogs who walk with us to have a fun, safe and enriching time. They should look forward to their walks and to seeing us and should be ready for a good rest when they return home. If at any time you feel your dog is not getting what they require from their walks, please do let us know and we will do our best to adapt the walk to better suit their needs.

My dog doesn't have good recall, can they walk with you?

Yes! We can walk your dog on or off lead depending on your preference. If you'd like your dog to walk off lead, we will assess their recall beforehand for their safety and your peace of mind. We normally allow a 4-6 week settling in period before they walk off lead. Even if your dog walks on lead, they can still enjoy fun and enriching walks. Where applicable, we use long lines to give them a little more freedom to explore but ensures they don't go too far.

Do you offer discounts for walking more than 1 dog from the same household? 

We offer a 25% discount for second and subsequent dogs from the same household. 

Do you offer dog boarding?

Although we do not currently offer dog boarding, we are able to check in on your dog at home if you are out for the day. Rates start at £10 per half hour visit. Check our services and pricing page for more details.

My dog pulls on their lead, can they walk with you?

There are many reasons why a dog might pull on the lead; perhaps they're a puppy still learning lead manners or a rescue who has never been walked before. Whatever the reason, it's important that we first understand what you are doing with your dog to help them walk nicely on a lead. Of course, we are also happy to support any loose lead training you are  doing with your dog if you share their training plan with us. Depending on the other dogs  we are walking at the time, we may still be able to walk your dog if they pull whilst on the lead. We just can't take on too many 'pullers' at once......after all, no-one wants their arm pulled out of its socket on every walk! 

Do you return my dog clean?

We check and wipe your dogs paws after each walks and do our best to return them home clean. However, please bear in mind that dogs do get dirty on their walks and it's not always possible to return them completely clean and dry. 

Will you still walk my dog if it's hot?

During summer, the following Hot Weather policy may apply.

The safety and well-being of your dogs is our top priority. During hot weather, we take extra precautions to ensure dogs stay safe, comfortable, and hydrated.

Temperature Guidelines

  • If temperatures exceed 22°C, we will adjust walks as needed (e.g., shorter walks, shaded routes, or garden playtime).
  • If temperatures reach 24°C or higher, walks may be rescheduled to cooler parts of the day, or replaced with home visits and enrichment activities.
  • At 28°C and above, walks will be cancelled, and alternative care arrangements will be made. Cancelled walks will not be charged for.

Safety Measures

  • During summer, aircon will be on in the car at all times and dogs will have their own cooling mat, fan and water bowl in their crate or car seat.
  • Walks may be scheduled early in the morning when temperatures are lower.
  • Dogs will have constant access to fresh water before, during, and after walks.
  • Routes and walking locations will be in shady woodland areas and grassy surfaces where there is access to water for your dog to cool down in.
  • I will conduct regular pavement temperature checks—if it’s too hot for our hand, it’s too hot for their paws!
  • High-risk dogs (puppies, elderly dogs, flat-faced breeds, and those with health conditions) will receive individualized care plans based on their individual needs.
  • For group walks, during pick-ups and drop-offs, windows will be left ajar with dog fans on and the car alarm set with interior monitoring switched off. Group sizes may be reduced to minimise the amount of time dogs are in the car.
  • Whilst walking, wherever possible, the car will be parked in shady areas to keep the temperature down. 

Signs of Heat Stress & First Aid

I am first aid trained to recognise signs of heat exhaustion and heatstroke in dogs, including:
✅ Excessive panting or drooling
✅ Lethargy or weakness
✅ Red gums or tongue
✅ Vomiting or collapse

If any dog shows signs of distress, I will:

  • Stop the walk immediately and move the dog to a shaded or cool area.
  • Provide fresh water and, if necessary, apply cool (not cold) water to their paws, belly, and ears.
  • Contact you and, if needed, seek veterinary advice.

Owner Communication

  • I will inform you in advance if your dog’s walk needs to be modified or cancelled due to heat.
  • If an alternative arrangement is needed, I will offer home visits, enrichment activities, or garden playtime as an alternative to outdoor walks. Remember, no dog ever died from missing a walk but dogs can get very unwell and even die if they are walked when it is too hot. 
  • By following these guidelines, we ensure every dog in our care stays safe, happy, and healthy—even in hot weather! 

 

 

 

 

 

 

 

 

 

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